Shippping Policy
We offer free shipping on all orders.
Your package will be delivered using the most efficient and reliable shipping method based on your region.
- Order Processing Timeline
Same-Day Dispatch:
Orders placed before 2:00 p.m. (local time) will ship the same business day.
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Weekend/After-Hours Orders:
Orders placed after 2:00 p.m. Friday or on weekends will ship the next business day (Monday).
Delivery Expectations
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Standard Delivery:
UK/US addresses typically receive orders within 3-8 business days.For international orders, delivery may take 10-15 business days, depending on the destination and customs processing times. -
Real-Time Tracking:
You will receive:
✅ Order confirmation email
✅ Trackable shipping number
Security Note:
All packages are GEO-monitored. Ensure delivery addresses are accurate and accessible.
Terms of Sale
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Pricing:
Prices are subject to change without notice. Confirmed orders (with shipping numbers) remain unaffected. -
Stock Availability:
All orders are contingent on product availability. -
Order Cancellations:
We reserve the right to cancel any order. If applicable:-
Notification via email
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- Full refund to original payment method
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Delivery Delays:
Not liable for delays caused by unforeseen circumstances (e.g., weather, customs).
Damaged Items Protocol
Report within 24 hours:
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Email skinrenewbusiness@gmail.com with:
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Photos/video of damaged product AND packaging
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Order number
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Do NOT discard packaging – required for courier claims.
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We will:
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File a claim with the carrier
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Arrange replacement/refund
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Failure to provide evidence or retain packaging may void compensation.